Questions and Answers
(click for more detail)
What does the Brilliant NZ Ltd team offer?
We have an international, developed, perspective on excellence (hint: it's not about certification, accreditation, or risk management - but it is increasingly about service LEAN: Systems Thinking in service environments, especially health)
What will we deliver to your organisation?
Our combined thirty years of practice and observation have produced very clear ideas about how to achieve excellence.
Where does Brilliant NZ Ltd fit in the world of performance excellence?
We believe that any excellence project has to begin with searching self analysis, and that's what we enable and deliver. In working with you Brilliant NZ will always begin at the beginning - with analysis, understanding and the foundations of organisational resilience.
And LEAN?
Here's a summary of where it all began - The Toyota Production System
And here's a page of notes about LEAN in health, and in New Zealand
What about your leadership team?
Without buy-in at the top, excellence initiatives get no-where. Brilliant NZ delivers what senior leaders need to promote, resource and measure real performance improvement.
Interested?
Call Errol or Malcolm
Malcolm 0275 899 039, Errol 0274 510 400
Email Malcolm or Errol from the front page for a same-day response.
RESOURCES
HEALTH
Click here for summaries of and comments on a collection of current publications on quality and performance in New Zealand's beleaguered health and disability sector. Where would Brilliant New Zealand fit in? We tell you! Much more, soon.
Just added - two US Baldrige winners: North Mississippi Medical Centre and Bronson Methodist Hospital
Soon: a review of Porter's update (HBR, current) of his 'Five forces ...' paper (one of the most significant ever written, and especially relevant to NZ, and thus to Brilliant NZ Ltd, because of Porter's historical interest in and involvement with strategy issues in this country). Click here for a brief introduction.
Peak Oil, Climate Change and 'China'
PowerPoint-on-line by Malcolm Macpherson that has featured in a number of fora in the South this summer (Dunedin and Central Otago in December and March, Southland in February) - designed to put day-to-day operational planning into a larger, more global, context. It doesn't matter what you do, if your medium-term plans don't factor in these things, you're not on the strategy page!
PDF version
FLASH version
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Brilliant NZ Ltd
Our vision
A New Zealand that sets world standards for excellence
Our mission
To energise New Zealand organisations to commit to performance excellence, empower senior leaders to be the best they can be, add value by motivation, and achieve the permanent, sustainable, resilient change necessary to drive a Brilliant New Zealand
Our values
Honesty, truthfulness, frankness and commitment.
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